Date of prep: December 2020
Prescribing information and
adverse events reporting
For healthcare professionals only
At Pharmacy in Practice, we are committed to providing the best quality customer service to all our clients and prospective clients. We therefore welcome comments about our service so that we may continually improve. We want to help you resolve any concerns as quickly as possible and will progress any issues on the following basis:
A complaint is an expression of dissatisfaction, whether justified or not.
Our policy covers complaints about:
Our complaints policy does not cover:
Our standards for handling complaints;
How we use your data
We need to collect some data from you, for example when you order products/services, use our website, attend/complete our courses or contact us. We will not use any data for marketing purposes without your consent and if we need to share your data with any third party partners we will inform you. Please see our Privacy Notice for more information on how we use your data.
Approved Next Review Date: November 2020.
You can make a complaint by email to firstname.lastname@example.org.