Professional Dilemmas

The GPhC has published standards for pharmacy professionals. These standards are wide-ranging but include guidance on how pharmacists and pharmacy technicians have an obligation to maintain appropriate relationships with patients.   As pharmacy professionals, we find ourselves in very privileged positions in terms of how we interact with patients. Patients trust us and as such we […]

This dilemma was all about the topic of constructive dismissal and some events that may lead up to a case of constructive dismissal. We thought it might be useful to share the legal definition of constructive dismissal.   Under the terms of s.95(1)(c) of 5 the Employment Rights Act 1996 (“the 1996 Act”) the employee has […]

This dilemma is all about the topic of constructive dismissal and some events that may lead up to a case of constructive dismissal. We thought it might be useful to share the legal definition of constructive dismissal.   Under the terms of s.95(1)(c) of 5 the Employment Rights Act 1996 (“the 1996 Act”) the employee has […]

The GPhC has published standards for pharmacy professionals who choose to interact on social media. It is widely recognised that being a registered pharmacist or registered pharmacy technician is a privileged position. With this privilege comes the responsibility to behave ‘professionally’ and uphold the standards expected by the GPhC.   However, as with any area of practice, there are […]

Maintaining patient confidentiality in the community pharmacy setting is extremely important. The concept of confidentiality forms the basis of the trusting relationship that pharmacists and pharmacy technicians have with patients.   This dilemma presents a situation that you may face in practice and explores the options for dealing with it.   Click here to begin the […]

Maintaining patient confidentiality in the community pharmacy setting is extremely important. The concept of confidentiality forms the basis of the trusting relationship that pharmacists and pharmacy technicians have with patients.   This dilemma presents a situation that you may face in practice and explores the options for dealing with it.   Click here to begin the […]

Encrypted messaging services like WhatsApp, Telegram and others have become very popular in recent years. The ability to form a group and then communicate in real time has led to a rapid proliferation in the use of these messaging services. Like any other workplace, pharmacists use these messaging services.   This dilemma explores some of […]

Encrypted messaging services like WhatsApp, Telegram and others have become very popular in recent years. The ability to form a group and then communicate in real time has led to a rapid proliferation in the use of these messaging services. Like any other workplace, pharmacists use these messaging services.   This dilemma explores some of […]

Welcome to the results of our recent professional dilemma on Pharmacy Technicians.   One of the core principles of being a pharmacy technician is honesty. It is really important that Pharmacy technicians demonstrate honesty and integrity even in situations that may be difficult for them, or when the outcome may be unfavourable. For example, honesty […]

One of the core principles of being a pharmacy technician is honesty. It is really important that Pharmacy technicians demonstrate honesty and integrity even in situations that may be difficult for them, or when the outcome may be unfavourable. For example, honesty in the reporting of dispensing errors is expected.   The aim of this […]