In response to the following article:
Dear PIP Editor,
As much as I love community pharmacy and advocate for pharmacy services, I do question the continued optimism of the sector around the opportunities presented by online supplier dilution of script volume. If there was sufficient consumer appetite to access and pay for available services to the value of 20% current prescription volumes I think we would have seen this level of behaviour change five years ago.
Instead, we’re seeing demand for online and virtual provision. I agree that Graham Thoms has some valuable services and Krishan Ramdoo has introduced something really interesting ideas with Tympahealth, but the evolution required to keep the sector afloat is way out of a lot of pharmacists comfort zones.
Alex is a pharmacist with an interest in mental health.