Boots to cut 4000 jobs as company pivots towards digital


Boots has today announced that it is taking action as a result of the COVID-19 pandemic and will be initiating a ‘significant restructuring’.


Boots UK has said in a statement on its website that it is ‘taking decisive action to mitigate the significant impact that COVID-19 has had on the business and is accelerating the next phase of the Boots Transformation Plan’.


As a result of this decision, there will be a reduction of its headcount of more than 4,000 employees across its head office, store teams and opticians teams.


The move will also mean the closure of 48 Boots Opticians stores.


Boots has said that it does not expect the proposals to impact our pharmacists or pharmacy advisors.


The company stated that the move is aimed at ‘ensuring a long-term and healthy future for the UK’s leading pharmacy, health and beauty business.’


The acceleration of the ‘Transformation Plan’ will see continued investment into online and digital services.


Referring to the pharmacy aspect of the Boots business the statement goes on to say that ‘with further continued investment in digital and online pharmacy and retail services, Boots will provide new ways for patients to receive even more access to its trusted pharmacy care and advice.’


Sebastian James, Managing Director, Boots UK, said:


“The proposals announced today are decisive actions to accelerate our Transformation Plan, allow Boots to continue its vital role as part of the UK health system, and ensure profitable long-term growth. In doing this, we are building a stronger and more modern Boots for our customers, patients and colleagues.


“I am so very grateful to all our colleagues for their dedication during the last few challenging months. They have stepped forward to support their communities, our customers and the NHS during this time, and I am extremely proud to be serving alongside them.


“We recognise that today’s proposals will be very difficult for the remarkable people who make up the heart of our business, and we will do everything in our power to provide the fullest support during this time.”



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