• Skip to main content
  • Skip to primary sidebar
  • Home
  • News
  • Education
  • Events
  • Interviews
    • Career spotlight
  • Opinion
    • Professional Dilemmas
    • Patient perspective
  • PIPcast
  • Jobs
  • Business Directory

Pharmacy in Practice

EDX/20/1154
Date of prep: December 2020

Prescribing information and
adverse events reporting

For healthcare professionals only

Technology unites 92 year old with family in London and Paris

8th April 2020 by PIP editor Leave a Comment

 

Uniting a 92-year-old patient with her family has brought a smile to many faces in Glasgow, London and even Paris this week.

 

With visiting suspended for the vast majority of patients, NHS Greater Glasgow and Clyde is reuniting families through ‘person-centred virtual visiting’ and is supplying wards with 100 iPads, complete with FaceTime, Skype and Zoom.

 

One family to benefit already from virtual visiting is Jennifer Smith and her 92-year-old mum, Margaret Smith.

 

Jennifer lives in London, and since her mum was admitted to Glasgow Royal Infirmary just before Christmas she has flown up weekly to be with her. Once visiting was restricted this was no longer possible, so staff on the ward arranged for them to ‘meet’ via FaceTime.

 

Jennifer said:

 

“The staff on mum’s ward have been amazing; I can’t speak highly enough about them.

 

“Not only do they look after her medically, they do so much more on top. They know I am down south and have gone out of their way to make sure we can stay in touch. Just brilliant.”

 

Jennifer’s 21-year-old daughter Rachel is self-isolating in Paris and has also joined in the calls.

 

Rachel is the apple of mum’s eye so for the three of us to see each other and speak had been incredible. Mum’s been hilarious and being in hospital has not stopped her being pass-remarkable. She asked me on the last call why I didn’t have mascara on!

 

“This has been such a boost for my family and I will always be grateful to the amazing GRI staff.”

 

Chief Nurse, Jennifer Rodgers is the Board’s professional lead for Person-Centred Care. She said: “Person-centred care is always important, but never more so than now. We need to be asking our patients, our families and each other – what matters to you?

 

“In the light of COVID-19 we have had to restrict visiting to the absolute bare minimum, such as patients who are at the end of their lives. For so many of our patients who are used to and enjoy seeing friends and family, this is a particularly lonely time.

 

“Our person centred Virtual visiting approach has been growing across our hospitals over the last few weeks and is enabling those really important real time conversations to happen between patients and the people that matter most to them in their lives. Now the Board has taken this a step further and are providing 100 iPads, so every one of our inpatient wards will have access to virtual visiting.

 

“I was so pleased to hear about Margaret, Jennifer and Rachel being able to stay in touch. I am confident that this small step will bring a lot of smiles to a lot of faces in the coming weeks and months.”

 

 

 

Related

Next article  Covid-19 community pharmacy vaccine campaign begins

Filed Under: News, Scotland Tagged With: Coronavirus, PIP news, Scotland

Register for our upcoming webinar and live Q&A

About PIP editor

Pharmacy in Practice is a UK pharmacy publication with its roots in Scotland.

Reader Interactions

Begin the discussion right here Cancel reply

Primary Sidebar

Categories

PIP business directory

Letters to the editor

Letters to the editor

Is there a pragmatic way through the provisional registration problem?

The ‘ART’ of Scottish community pharmacy is all about data

Excessive accumulation of medication at home is common

Pharmacists must leave their comfort zone for the sector to thrive

More letters to the editor here...

Blogs

💊 PIP live pharmacy blog

Winter stresses must not ‘destabilise’ general practice

What is it like to depend on medicine to treat endometriosis?

Opinion

Why is pharmacy not integral to government mass vaccination plans?

Pharmacy Covid-19 vaccination involvement is a ‘no-brainer’

The great patient medication returns debacle

CPD Challenges

💊 CPD Challenge: How well do you understand pulmonary embolisms?

💊 CPD Challenge: Prescribing and dispensing clozapine

💊 CPD Challenge: Oral anticoagulants – Dabigatran

More CPD challenges here...

© 2021 · About Pharmacy In Practice · Site mantained by Mike

This site is for healthcare professionals, please confirm you are a healthcare professional to continue.

YES

Pharmacy In Practice uses cookies, by continuing to use this site we will assume you are ok with that Find out more.