Video consulting rolled out across Scotland in light of COVID-19


The NHS Near Me video consulting platform (powered by Attend Anywhere) is now being made available to all GP practices in Scotland.


Video consulting is a tool that can be used to reduce exposure to coronavirus Covid-19 for both patients and clinicians. It can be used to reduce exposure to coronavirus by enabling both patients and clinicians to consult while in isolation.


It can also increase GP practice resilience by protecting the workforce and enabling support to be provided from different geographical locations. Scenarios, where video consulting may be beneficial in primary care, include:


  • For those with flu-like systems contacting their GP during the in-hours period or NHS 24 services in the out of hours period, where a video consultation can provide additional clinical information over and above what can be achieved by phone.
  • For patients with confirmed coronavirus or quarantined due to contact with an infected person to have consultations at home to negate a home visit or attendance at the clinic.
  • To enable GP services to continue to be provided without exposing clinicians or patients to infection by reducing the number of patients coming into GP premises, who may be unknowingly carrying coronavirus.
  • To enable clinicians to work remotely, either due to quarantine or to reduce the infection risk for the clinician.
  • To enable additional health care support to be provided remotely to an area with a significant outbreak of coronavirus (including out of hours, acute and primary care).


Caroline Lamb, the Scottish Government’s Director for Digital Reform and Service Engagement and SRO for Near Me, has today written to NHS Chief Executives confirming the intention to support the rapid acceleration of Near Me, and has asked for the identification of a senior lead within the Board by this Monday to ensure coordination.


Use of Near Me Video Consulting in GP Practices has been developed by the Near Me team and the Scottish Government to enable the rollout of Near Me Video Consulting as a matter of urgency to support the provision of clinical care to patients affected by COVID-19 (Coronavirus).


You can read the full communication below:


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To access the most up to date coronavirus related information head over to the NHS Inform website by clicking here.



This information was published under the Open Government License.



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