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Pharmacy in Practice

EDX/20/1154
Date of prep: December 2020

Prescribing information and
adverse events reporting

For healthcare professionals only

Delivery dilemma

27th October 2019 by PIP editor Leave a Comment

 

Before making this change the pharmacy contractor had a large number of delivery patients. Some of these patients were those who receive repeat prescriptions and some were patients who received weekly multicompartment compliance aids (MCA). The contractor had grown the compliance aid side of the business in recent years helped undoubtedly by the associated free medication delivery service.

 

As is the case in most community pharmacies many of these patients are vulnerable for various reasons. For example, many of the patients who receive weekly MCAs are elderly and housebound. The pharmacy team have never met many of these patients because the prescriptions are ordered by the pharmacy and then delivered by the delivery driver.

 

 

Do you think housebound patients who receive their medication through a delivery service receive the same quality of pharmaceutical care as patients who collect their prescriptions in person?
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