The PDA is asking you to share your experiences of safety in the workplace, in its 4th annual patient safety survey. This survey is intended for employees and locums in community and hospital pharmacies.
The Safer Pharmacies Charter invites employers to make seven commitments to improve safety and care for patients. The commitments cover the basic areas that should be standard practice whenever and wherever pharmacy work is being carried out.
In the Safer Pharmacies Survey, the PDA ask how often the seven commitments have been met during the past six months. With the findings, the PDA aims to persuade the government, regulators and employers to improve the working environment for pharmacists, which will, in turn, improve patient safety. The commitments are as follows:
- No Self-Checking – to prevent any errors, an additional, suitably trained and confident member of staff should be available at all times to provide an independent second check
- Safe Staffing – staffing levels need to be sufficient in order to allow all legal, contractual and regulatory obligations and organisational expectations to be met
- Access to a Pharmacist – a pharmacist must be available wherever patients expect immediate access to face-to-face expert advice on any medicine-related matters
- Adequate Rest – pharmacists must be able to take at least their statutory and contractual breaks and rest periods without interruption
- Respect for Professional Judgment – pharmacists should be enabled to make professional decisions in the workplace so that patient safety and professional standards come first
- Raising Concerns – pharmacists should be able to raise concerns without reprisal or fear, and those must be properly addressed
- Physical Safety – risks should be assessed, and preventative measures put in place so that patients and staff are kept safe.
Speaking to PIP, PDA Director Paul Day commented:
“PDA are always keen to hear direct from pharmacists and this survey is a great opportunity for pharmacists across the sector to share their experience of conditions in their workplace.
“The information we gather from our surveys help the PDA to engage with government, employers, the regulators and others who can make the decisions that improve conditions for patients and pharmacists.
“We encourage every working pharmacist to complete the survey and share it with pharmacist colleagues.”